Pricing that scales with your rotation
Every plan includes context-briefed alerts and honest routing. Pay for seats, nothing else — no per-incident fees, ever.
Free
For side projects and rotations of up to 3 engineers.
No card, no trial clock.
Start for free- 3 seats, 1 rotation
- Context-briefed alerts
- Slack & email routing
- 7-day incident history
Pro
For teams who page each other and want to page less.
Billed annually · $29 if monthly
Start 14-day trial- Everything in Free, plus:
- Unlimited rotations & escalations
- Ownership-aware routing
- Auto-drafted postmortems
- Unlimited history & analytics
- PagerDuty / Opsgenie import
Enterprise
For compliance-heavy orgs with audit and SSO requirements.
Annual contracts, invoiced.
Talk to sales- Everything in Pro, plus:
- SSO / SAML & SCIM
- Audit log & data residency
- 99.99% uptime SLA
- Dedicated support engineer
14-day free trial on Pro · No credit card · Cancel anytime — your data exports in one click.
"Relay paid for itself the first week — one prevented 3am page covers a month of seats."
— Deniz Aksoy, Platform Lead, Fieldset
Questions, answered honestly
What happens when my trial ends?
You drop to Free automatically — nothing is deleted, nothing is charged. Rotations beyond the Free limits pause until you upgrade or trim them.
How do seat changes get billed?
Adding a seat is prorated to the day; removing one credits your next invoice. No calls required — it's a slider in Settings → Billing.
What happens if I downgrade?
You keep read access to everything you created. Features above your new plan pause rather than vanish, and your full history exports any time.
Do you charge per incident or per alert?
Never. Usage-based pricing on incidents would mean profiting from your bad days. Seats only.
Can we pay by invoice / PO?
Yes — annual Pro (10+ seats) and Enterprise can pay by invoice. VAT handled per region at checkout.